Randstad Care Managed Services (RCMS)

The RCMS master vendor delivery model is sophisticated yet seamless, offering clients an efficient, easy to use contingent labour management process. Experienced social care consultants monitor incoming calls 24 hours a day, managing vacancy distribution via an e-recruitment/booking system designed specifically for the social care arena.

The managed solution provides clients, such as Newport City Council and Cumbria County Council, access to the extensive supply capabilities of Randstad Care, recognised by candidates and clients alike as being at the forefront of social care provision. In addition to managing the local candidate flow, RCMS provides clients with the unique proposition of being able to access a global talent pool of qualified workers.

Ensuring a safe and seamless staffing solution

To ensure that the valuable services of local and niche suppliers are retained within the supply chain, RCMS manages a second tier of approved suppliers. Following a stringent prequalification process, our ongoing auditing of suppliers gives clients the assurance that the supply chain is fully compliant with all legislative and service requirements. The RCMS solution will subsequently ensure that all vacancies are filled from the approved supply chain. RCMS technology generates detailed management information for clients, and can deliver further efficiencies via electronic time-sheeting and consolidated invoicing.